Product ID:
Subject: Ms
Content: i previously purchased a lekvey wirelss mouse from amazon and i lost the dongle, how can i purchase a new dongle please?

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Subject: My Lekvey keyboard will not connect
Content: My keyboard will not connect to my device

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Subject: Mouse scroll is not working
Content: Hi I bought LEKVEY Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice on Amazon on Jul 9, 2020. Mouse scroll is not working correctly now although I only used the mouse once in a while. Can I get a replacement?

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Subject: Product warranty
Content: We purchased the LEKVEY Wireless 2.4GHz 109 Keys Keyboard and Mouse Combo Set, US Layout (QWERTY, Space GrASIN:B07YF8P94H, on Amazon.com on 03 Feb 2021 with Purchase Order No.112-2595533-6504264. After purchase of 9 months the product is not working. We wanted to know the warranty about the product

Product ID:
Subject: Mouse Cursor skipping, lagging
Content: Saw your support question on the issue Im having with my Ergonomic Mouse I recently purchased off Amazon. Q&A belowAmazon order # = 114-7206165-7808233Date = 11/10/2021Q: When my mouse woke up from sleep, the mouse cursor stuck, skipping, lagging, or delay, how fix this issue?A: Dear customer,It needs upgrade the USB, then it will solve this problem. Please contact us via e-mail【 support.7Lucky@foxmail.com 】or 【 support.Lekvey@foxmail.com 】 for further assistance. We will give you a satisfied solution and we will response to your email within 12 hours!And please tell me your order number and mailing address. We will make a full refund or send you a new replacement as soon as possible. ( Without needing to return the mouse )Sincerely sorry for all the inconvenience.Best Regards,Susan---Lekvey customer support team

Product ID:
Subject: Dr.
Content: On my Lekvey wireless mouse, I operate the button that I assume is to change the sensitivity, but nothing seems to happen. How do I adjust dpi?

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Subject: na
Content: I bought the Wireless ergonomic mouse from amazon, however after a minute or so of not using it, the movement of the mouse becomes clumsy and I have to turn it off and on to make it work properly. Is there a solution I can apply on my end or those this require the equipment to be changed?

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Subject: Vertical Mouse Broke
Content: Hello! I bought the two vertical mouses in January and they both broke. https://www.amazon.com/Ergonomic-Mouse-Vertical-Wireless-Rechargeable/dp/B07BFCVJZCI have the receipts. I would like a refund as it is stated that there is a 24 month warranty. Thanks, S

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Subject: Lekvey Mouse Wheel Issue
Content: Hello,I have a Lekvey ergonomic mouse and the wheel stopped working. Could you please let me know what to do about the same? I have been using this mouse only for a couple of months now.Thank you!

Product ID:
Subject: Project Manager
Content: Hi, I recently ordered and received a 2.4G wireless egro mouse. It keeps reverting to sluggish response. it returns to performing when I turn it off and back on again. but it quickly goes back to slow response.