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Subject: 34 Rechargeable Bluetooth Keypad not working
Content: Hello,My keypad worked well for a while, but now when I use it in Excel (it's primary use) it overwrites cells each time I hit the down arrow, rendering it not functional. How can I reset the keypad to factory settings?Thanks.
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Subject: Lekvey Wireless Rechargeable Mouse
Content: Hello, my wireless mouse just recently stopped working properly. It wants to go to sleep, when I pick it up for a few seconds it wakes up and works for a little bit. Can you offer me any help? I did a search and saw you have new chips and are replacing the mouse itself?? Thank you!
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Subject: Lost usb dongle for lekvey mouse
Content: Lost usb dongle for Ergonomic Mouse, LEKVEY Vertical Wireless Mouse could I get a free replacement? Thanks
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Subject: Mouse
Content: The roller ball on the top of the mouse is not working
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Subject: Keyboard L button not working
Content: Keyboard L button not working
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Subject: Vertical Mouse buttons stopped working
Content: My buttons stopped working in the middle of use. I turned it off and on, checked the mouse settings, rebooted and nothing worked to restore the buttons to usable. The most still controls the cursor, but no buttons work.
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Subject: USB Receiver Lost
Content: I purchased the rechargeable LEKVEY Ergonomic Mouse from Amazon, but lost the USB receiver. Do you have replacement that I can buy? Amazon used to have it, but unavailable now. Thank you.
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Subject: Mr.
Content: Jun 29, 2021Hi. Please ignore my previous message. I searched for a solution and removed and re-inserted the usb dongle and then the mouse worked. We had a split-second power outage; my pc rebooted and the mouse didn't work (even though it's wireless). That was mysterious but removing and replacing the usb worked. Thanks. Love your mouse.Matthew WeinsteinBrooklyn NY
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Subject: Mr.
Content: Jun 29, 2021Hi. I bought your ergonomic mouse from Amazon in July, 2020, not quite a year ago. Tonight, it died. Despite new batteries, the laser goes on, blinks and goes off. Can you replace it or advise a solution?Thank you,Matthew Weinstein128 Underhill AvenueBrooklyn NY 11238M: (347) 495-7648 My Amazon Invoice, No. 112-8109136-2228213, is here: https://drive.google.com/file/d/14A0LV0z1gQLUwLI_gQALzeUz14djBIAh/view?usp=sharing
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Subject: Mouse no longer staying charged
Content: Hello, My name is Felipe. I purchased "Ergonomic Mouse, LEKVEY Vertical Wireless Mouse - Rechargeable 2.4GHz Optical Vertical Mice : 3 Adjustable DPI 800/1200/1600 Levels 6 Buttons, for Laptop, PC, Computer, Desktop, Notebook etc, Black" on Amazon.I purchased this product in April of 2021 a mere 2 months ago, and the mouse has already stopped holding a charge. I have followed instructions since I got the mouse in April. Do not overcharge. I did not over charge this mouse. And suddenly, it no longer stays alive longer than an hour on a good day. I'm reaching out for customer service as I would like a solution for this issue as it is less than 3 months old at this point. Thanks in advance for your support.BestFelipe Ramirez.
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